Privacy Policy
Last Updated: April 2, 2026
1. Information We Collect
- Personal identification information (name, email, phone number)
- Business information (business name, address, registration details)
- Payment information (processed securely through Paystack)
- Location data (for delivery tracking and service optimization)
- Usage data (app interactions, feature usage, preferences)
2. How We Use Your Information
- To provide and maintain our delivery services
- To verify user identities and ensure platform safety
- To process payments and transactions
- To communicate service updates and important notices
- To improve our services and user experience
- To comply with legal obligations
3. Data Security
- End-to-end encryption for all sensitive data
- Regular security audits and penetration testing
- Secure cloud infrastructure with Nigerian data residency
- Limited employee access to user data
- Regular backup and disaster recovery protocols
4. Third-Party Sharing
- We do not sell your personal data
- We only share information with:
- • Payment processors (Paystack, Flutterwave) for transaction processing
- • Map service providers (Google Maps) for navigation
- • SMS service providers for notifications
- • Legal authorities when required by law
5. Your Rights
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Download your data in portable format
6. Contact Us
- For privacy concerns: privacy@delivrax.ng
- Data Protection Officer: dpo@delivrax.ng